Slow app
December 06, 2021

Slow app

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

We use it for Conference calls, audio-video con calls, meetings, events, training. It helps to provide a good tool to meet lots of people virtually over video audio and discuss. During the pandemic, it was very difficult to connect with team members and management and perform the duties which require close coordination. This tool enabled us to do it virtually from homes.
  • Content sharing
  • Video
  • Audio
  • Conference
  • Should be fast
  • GUI
  • Look and feel
  • Saving on time
  • Infra cost to host meetings
  • Quick place to meet
We use both. And Microsoft Teams are more reliable and suited for business communication than Webex. Teams are fast, easy to use, reliable, integrated with other Microsoft apps. Cisco Webex is slow, bulky, GUI is confusing. The user gets confused about the usability of this application. Sometimes app gets crashed. Not easy to use.
Support team is not available to quickly resolve the issues.

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

No

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

Not sure how this app can be used widely in the day to day work.
Less appropriate for sharing files. More suitable for conference.

Webex App Feature Ratings

Task Management
7
Gantt Charts
4
Scheduling
7
Mobile Access
8
Search
6
Visual planning tools
8
Chat
7
Notifications
7
Discussions
7
Surveys
6
Internal knowledgebase
8
Integrates with GoToMeeting
7
Integrates with Gmail and Google Hangouts
Not Rated
Integrates with Outlook
9
Versioning
Not Rated
Video files
9
Audio files
7
Document collaboration
6
Access control
7
Advanced security features
7
Device sync
8