Item: Webex App
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Webex is our only used collaboration platform: Messages, phone calls, meetings, you name it, we use Webex for it

Pros and Cons

works smoothely
easy to use
great design

partner communication
consitency

Return on Investment

quicker communication
better troubleshooting

Alternatives Considered

Microsoft Teams and Zoom

Data security is better Cisco builds their own video endpoints that work flawlessly with Webex

Support Rating

All in all, it's good but you often have to describe things multiple times to different people because the case was not assigned to someone who knows your solution

Key Insights

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Microsoft Teams, Zoom

Usability

Overall very easy, but sometmes not so intuitive

Likelihood to Recommend

For every environment where a lot of people are not always in the same room to communicate. If you are a small group with no outside contact and always sit together you don't need Webex

Great Platform

Overall Satisfaction with Webex App