Item: Webex App
Rating: 8
Author: Ahmed Mujeeb

Use Cases and Deployment Scope

Webex is used for collaboration in our organization in which we mostly use video conferencing, remote session and messaging within and outside the organization.

Pros and Cons

Video Conferencing / calling
messaging
remote screen sharing
remote file transfer

Webex to other platforms calling should be easy
costing should be flexible as per the usage

Return on Investment

remote screen sharing helps in the desktop support in the covid days which is one of the best ROI for us

Alternatives Considered

Zoom and Microsoft Teams

Webex is more feature-rich than others competitors

Support Rating

Cisco Support is the best in the world. no doubt.

Key Insights

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Other Software Used

Microsoft 365 (formerly Office 365), Zoom, Veem

Usability

Webex usability is so easy and friendly and also available on all the platforms like Android, Windows, Mac which helps a lot in flexibly working.

Likelihood to Recommend

When Covid 19 hit the world and we were in complete lockdown we had to acquire some tool for the collaboration in employees. That's where Webex helped with its fruitful features

Webex Review

Overall Satisfaction with Webex App