Webex App Review
June 05, 2024

Webex App Review

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

Primarily to interact with Cisco Technical Assistance Centre (TAC) Engineers, external vendors/suppliers and to test new features / compare with our existing offerings. Also using Webex App for Viper phones.

Pros

  • Integrates with Teams
  • Video calling
  • Content sharing

Cons

  • Chat box (uploading pics / snips)
  • Audio settings / ease of swapping
  • Just made it easier to integrate various other apps & services.
  • Webex Meetings
  • Webex App
  • Webex Calling
  • Webex Webinars
  • Cisco Webex Room Series
Ensuring the vpn client (Cisco anyConnect) and pipes/bandwidth can support the users.
The network / connectivity is generally better using the home Internet Service Provider & Cisco AnyConnect than it is being directly wired into the network at any of the various offices.

Do you think Webex App delivers good value for the price?

Yes

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

Yes

Did implementation of Webex App go as expected?

Yes

Would you buy Webex App again?

Yes

Microsoft Teams, Cisco 4000 Series Integrated Services Routers (ISR 4000), SecureCRT
Troubleshooting with TAC or colleagues, proving training and knowledge transfer with hands on experience are two examples of where Webex App excels. I haven't enjoyed large (10+ attendee) meetings with it as it doesn't seem to switch between talkers as well as some other apps.

Webex App Feature Ratings

Project Management
7.3
Task Management
6
Scheduling
7
Mobile Access
8
Visual planning tools
8
Communication
7.7
Chat
6
Notifications
9
Discussions
8
File Sharing & Management
7.0
Device sync
7

Comments

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