An application I didn't know I like it.
July 24, 2025

An application I didn't know I like it.

Raúl Loureiro | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex App

It's our main chat application and video call application. It solves communication problems. It helps us get summaries and recordings of our calls. It also enables us to establish channels for communication between groups and be more transparent with our messages. Additionally, I have been using it lately to screen record explanations and share them with others, as it has a platform similar to Loom, and it has been excellent. I think they need to add more functionality to it, but it's a nice addition to a robust application.

Pros

  • AI integration.
  • Video calls.
  • Chat Channels.

Cons

  • Screen record messages.
  • AI for writing.
I find Webex as robust as Slack, which is an application that is sometimes used in smaller companies. It's good to have something similar to Slack in an enterprise-level application that is much better than Teams. It feels more cohesive and robust, and I really enjoy using it. Which sometimes I wonder why, and I find myself saying, "I like Webex."

Do you think Webex App delivers good value for the price?

Not sure

Are you happy with Webex App's feature set?

Yes

Did Webex App live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex App go as expected?

I wasn't involved with the implementation phase

Would you buy Webex App again?

Yes

I think the application is very robust - all its features are well-integrated and work well together. AI has been well-integrated into the application (better than others), and it feels robust—this strong application, I like it more than others, such as Teams, for example.

Webex App Feature Ratings

Mobile Access
7
Search
6
Chat
8
Notifications
7
Discussions
9
Surveys
6
Versioning
3
Video files
6
Audio files
6
Access control
Not Rated
Advanced security features
Not Rated
Device sync
7

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