Webex Calling - A full-featured and flexible PBX in the Cloud
May 16, 2022

Webex Calling - A full-featured and flexible PBX in the Cloud

Francesc Xavier Roig Borrell | TrustRadius Reviewer
Score 9 out of 10
Vetted Review

Overall Satisfaction with Webex Calling

  • Management simplicity
  • Basci Calling features
  • User centric licensing - Multi-device support per user
  • Advanced Calling features (shared line on softphones, more flexibility on AA configurations to avoid the 10s timeout and set a defined user if the customer does not dial any option)
  • Enhanced TAC support
  • More troubleshooting tools
  • Lower maintenance cost
  • Lower IT management cost
  • More productity
One unique App for messaging, meetings, calling, webex devices control, and wireless sharing Secure platform with encryption end-to-end

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Microsoft Teams, Webex Meetings, Cisco 1000 Series Integrated Services Routers (ISR 1000)
SMB companies and large organizations without complex dial plans or advanced telephony features are Not appropriate for organizations with advanced telephony requirements. Webex Calling Dedicated Instance is more suited

Webex Calling Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
7
Directory of employee names
8
Answering rules
8
Call recording
8
Call park
8
Call screening
8
Message alerts
8
Mobile app for iOS
9
Mobile app for Android
9