Webex Calling Vs Communication
November 29, 2022

Webex Calling Vs Communication

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Due to covid, it was not possible to meet and communicate. Webex Calling has sorted out the issue and later after covid, to save time and money, Webex Calling has changed the communication & work culture. Not only it is user friendly like other apps but seems more formal and user feiendly.

Pros

  • Video Quality
  • Audio Quality
  • Size of the application
  • User friendly

Cons

  • Can be integrated like teams in notification
we are not using all features of Webex Calling because of cost issue, however as per the presentation given about the overall products seems promising. But without using all the features can not comment on that.
One word: appeased
If cost is not a concern, it would definitely top the rank due to better audio and video quality and integration with lots of products. If we take a complete package of it then within its ecosystem user can easily differentiate the difference.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

I frequently used different applications for video calling like teams, zoom and Webex Calling. But out of them i prefer Webex Calling due to the quality and streaming. Chat box and emoticons is one area where i think teams work better and Webex Calling can grab a thing or two from other applications to fill the gap.

Webex Calling Feature Ratings

Hosted PBX
8
Multi-level Interactive Voice Response (IVR)
8
Directory of employee names
10
Answering rules
10
Call recording
10
Call park
10
Call screening
10
Message alerts
10
Mobile app for iOS
10
Mobile app for Android
10

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