Item: Webex Calling
Rating: 10
Author: Verified User

Use Cases and Deployment Scope

Due to covid, it was not possible to meet and communicate. Webex Calling has sorted out the issue and later after covid, to save time and money, Webex Calling has changed the communication & work culture. Not only it is user friendly like other apps but seems more formal and user feiendly.

Pros and Cons

Video Quality
Audio Quality
Size of the application
User friendly

Can be integrated like teams in notification

Return on Investment

Expensive

All-in-one Platform

we are not using all features of Webex Calling because of cost issue, however as per the presentation given about the overall products seems promising. But without using all the features can not comment on that.

Security

One word: appeased

Alternatives Considered

Zoom and Microsoft Teams

If cost is not a concern, it would definitely top the rank due to better audio and video quality and integration with lots of products. If we take a complete package of it then within its ecosystem user can easily differentiate the difference.

Key Insights

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Other Software Used

Zoom, Microsoft Teams

Likelihood to Recommend

I frequently used different applications for video calling like teams, zoom and Webex Calling. But out of them i prefer Webex Calling due to the quality and streaming. Chat box and emoticons is one area where i think teams work better and Webex Calling can grab a thing or two from other applications to fill the gap.

Webex Calling Vs Communication

Overall Satisfaction with Webex Calling