Webex Calling is an essential tool for our team
July 29, 2025

Webex Calling is an essential tool for our team

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Calling

Webex Calling is a must-have in our organization. We utilize the tool in a magnitude of ways, all leading back to organized communication and calling features. Having a central hub for calling is essential to our day to day practices. Webex provides a one stop shop by having this product.

Pros

  • Centralized calling
  • Fast communication
  • Support help
  • Webex Calling has had a huge positive impact, by saving time with Webex Calling our team has more opportunities to build relationships with our clients
Webex webinars, Webex Calling, etc. Have all been apart of our processes. Cisco hosting this all in one platform is essential to enterprise businesses. Not having to switch from provider to provider makes the hassle much less and the entire process quicker.
Webex Calling meets our needs perfectly. We feel secure, protected, and that our calls are safe.

Do you think Webex Calling delivers good value for the price?

Yes

Are you happy with Webex Calling's feature set?

Yes

Did Webex Calling live up to sales and marketing promises?

Yes

Did implementation of Webex Calling go as expected?

Yes

Would you buy Webex Calling again?

Yes

Webex Events (formerly Socio)
Webex Calling is well suited for your communication needs. From calling within your organization to external calls with clients. There is a usecase for many companies here and Webex does a great job of making it a one stop shop.

Webex Calling Feature Ratings

Hosted PBX
8
Directory of employee names
8
Answering rules
8
Call recording
8
Call park
8
Call screening
8
Business SMS/External Messaging
7
Online Fax
7
Voicemail Transcription
8
Mobile app for iOS
8
Mobile app for Android
7
High quality audio
10
High quality video
9
Calendar integration
10
Meeting initiation
9
Record meetings / events
9
Desktop sharing
8
Live chat
9
User authentication
7
Participant roles & permissions
10
Centralized communications management
8
Team messaging
9
Team document sharing
8
Call and meeting analytics
8

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