Overall Satisfaction with Webex (formerly Webex Teams)
We are using Webex Teams for collaboration across our various populations (students, staff, and faculty). This is the only platform on campus that allows all three groups to use it. MS Teams is only available to staff/faculty, Slack is available to students/staff/faculty, but there is no online collaboration piece.
- Same platform across the board.
- Mobile app integrates seamlessly.
- Great integration with other Webex products.
- More integration options in the marketplace.
- Ability to resize/collapse panels in the app; currently takes up too much screen real estate.
- Ability to rearrange/pin conversations in the Teams app.
- No need to purchase external communication tool like Slack.
- Included in the contract pricing for Webex Suite.
- Steep learning curve for new users.
- Slack and Microsoft Teams
Slack is very vanilla compared to what Webex Teams can do. The built-in Meetings in Teams allows for one less step when people are trying to collaborate. MS Teams is comparable but does not have all the built-out functions with regards to the meeting component.
Do you think Webex App delivers good value for the price?
Yes
Are you happy with Webex App's feature set?
Yes
Did Webex App live up to sales and marketing promises?
Yes
Did implementation of Webex App go as expected?
Yes
Would you buy Webex App again?
Yes