Webex - a solid solution for online meetings
Steven Shulmister | TrustRadius Reviewer
Updated January 16, 2020

Webex - a solid solution for online meetings

Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Webex Meetings

We use Webex both for meetings and online market research interviews. It's easy to use and set up, and has a great recording feature that we use often.
  • It's easy to set up meetings and automatically send meeting info to participants.
  • It has good integration with Google Calendar, and presumably other calendar apps.
  • They made recent improvements to recording features that allow you to download recordings in a standard format (it used to be their proprietary format, which would need to be converted for external sharing).
  • The meeting invites may not be intuitive for everyone, I often get requests from invitees for "a webex account within our organization" when that is not necessary for them to attend the meeting.
  • A good meeting solution is crucial to our business model, and using Webex has given our clients a positive impression of us.
Webex isn't as good as Google Hangouts for impromptu meetings or meetings with people who are already in your contacts.
We've only contacted support when we needed to add or remove features to our plan, and they have always been responsive and helpful.

Do you think Cisco Webex Meetings delivers good value for the price?

Yes

Are you happy with Cisco Webex Meetings's feature set?

Yes

Did Cisco Webex Meetings live up to sales and marketing promises?

Yes

Did implementation of Cisco Webex Meetings go as expected?

Yes

Would you buy Cisco Webex Meetings again?

Yes

It's great for scheduling meetings in advance. It does have features for impromptu meetings, but apps like Google Hangouts or Google Meet are better suited for that.

Webex Meetings Feature Ratings

High quality audio
10
High quality video
10
Low bandwidth requirements
10
Mobile support
10
Desktop sharing
10
Whiteboards
Not Rated
Calendar integration
10
Meeting initiation
8
Record meetings / events
10
Slideshows
Not Rated
Live chat
Not Rated
Audience polling
Not Rated
Q&A
Not Rated
User authentication
Not Rated
Participant roles & permissions
Not Rated