Webex Meetings is the best web conference tool that I used
Updated October 06, 2020
Webex Meetings is the best web conference tool that I used
Score 9 out of 10
Vetted Review
Verified User
Overall Satisfaction with Cisco Webex Meetings
Webex is used across the organization and it is pretty cool. I find it more reliable compared to other meeting tools. Also, the URL is very generic and we can easily connect audio in various ways. The screen sharing very good and it helps us quickly talk to people remotely.
- The screen sharing feature is the best I have experienced so far.
- The audio connectivity is very good.
- The quality of the call on Webex is just awesome.
- Sometimes the audio on the computer can get unstable.
- Setting up meetings has been very easy.
- We no longer book rooms for meetings.
- We can all remotely attend meetings and see each other while sharing content.
- Microsoft Teams and Zoom
I think Webex is by far the best meetings tool. However, Microsoft is catching up fast. Zoom meetings are fine; it is not as good as Teams.
Do you think Webex Meetings delivers good value for the price?
Yes
Are you happy with Webex Meetings's feature set?
Yes
Did Webex Meetings live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Webex Meetings go as expected?
Yes
Would you buy Webex Meetings again?
Yes
Webex Meetings Feature Ratings
Cisco Webex Experience
Cisco was probably one of the first web conferencing tools which got meetings right. It was so convenient to use it and you could meeting people outside your organization who also use webex. The whileboard feature and screenshare are great. We never had any issues with our meetings. It has what we need for effective communication.
We have not combined with any other feature of Webex. However, we did have cisco headsets and IP phones.
Hosting the meeting is pretty easy and managing is simple. Also, when the host is not ready, the invitees can join the meeting up to 15 mins ahead of the time. This is especially useful when we have back to back meetings and don't have to wait for hosts to come join us and open the meeting. It's like walking into a meeting room.
Evaluating Webex Meetings and Competitors
- Product Features
- Product Reputation
- Third-party Reviews
Webex Meetings Support
| Pros | Cons |
|---|---|
Quick Resolution Good followup Knowledgeable team Problems get solved Kept well informed No escalation required Immediate help available Support understands my problem Support cares about my success Quick Initial Response | None |
None. But, I had to reach them only once to find out how I can make my participants join the meeting even when the host is not on time. It was a feature that is out of the box. Anybody can join the meeting up to 15 mins ahead of the actual meeting start time.
Using Webex Meetings
| Pros | Cons |
|---|---|
Like to use Relatively simple Easy to use Technical support not required Well integrated Consistent Quick to learn Convenient Feel confident using Familiar | None |
- share screen
- host meetings
- whiteboard
- collaborate with others
- dial in with phone or computer
Yes - It's good for meetings where no screen is shared and for quick meetings. However, I prefer to use my computer to really see what's going on on the shared presentations. But, I do have the flexibility to join meetings over phone when I have to go off my desk or to run quick errands on informational meetings where I don't need to view any presentation.