Webex Meetings Works
November 04, 2021

Webex Meetings Works

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Review Source

Overall Satisfaction with Webex Meetings

It's the main form of communication which allows for multiple people to be in the know in real time as well as provide instant feedback to questions/concerns. It also allows me to revisit and search conversations as needed. The ability to see multiple subjects at one time is extremely useful.
  • Real-time responses.
  • Highlights who's available.
  • Ability to search for keywords to find conversations.
  • Too busy.
  • Goes idle to quickly even if on PC in other apps.
  • Can only see most recent conversations.
  • Quick discussions in person instead of over phone alone.
  • Being reachable at any moment.
  • Too many locations for info to be placed.

Do you think Webex Meetings delivers good value for the price?

Not sure

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

I wasn't involved with the implementation phase

Would you buy Webex Meetings again?

Yes

Very intuitive.
Perfect for all businesses with people who have mobile or stationary access its less appropriate for those who do not need to interact with other colleagues regularly.

Webex Meetings Feature Ratings

High quality audio
8
High quality video
7
Low bandwidth requirements
7
Mobile support
7
Desktop sharing
7
Whiteboards
5
Calendar integration
6
Meeting initiation
6
Integrates with social media
4
Record meetings / events
5
Slideshows
4
Live chat
8
Audience polling
5
Q&A
5
User authentication
6
Participant roles & permissions
5
Confidential attendee list
3

Using Webex Meetings

100 - All functions of the business use.
10 - Our IT group as well as technology people own the skills to support internally and with our customers.
  • Chat.
  • Calls.
  • Job detail tracking.
  • Announcements.
  • Town halls.
  • Weekly trivia.
  • Coffee with remote users.
  • Sales meetings.
  • Company events.
  • Casual gatherings.
I'm not responsible for making these decisions but would if responsible.
Zoom, Microsoft 365 (formerly Office 365)

Evaluating Webex Meetings and Competitors

If I was involved in the evaluation I would have a bake-off based on employee needs.

Using Webex Meetings

ProsCons
Like to use
Relatively simple
Easy to use
Technical support not required
Consistent
Quick to learn
Convenient
Feel confident using
Familiar
None
  • Sharing.
  • Viewing attendees.
  • Providing others access.
Yes - Works well if connections are good.

Webex Meetings Reliability

Seems to always work.
Can always be better but seems to work well.