Cisco Webex Meetings successfully supported our organisation implementing a mandatory work from home response to the pandemic
Updated October 22, 2022

Cisco Webex Meetings successfully supported our organisation implementing a mandatory work from home response to the pandemic

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Cisco Webex Meetings across the entire organisation to enable collaboration between geographically disparate teams. It allows us to have voice and video conference calls, screen sharing, and instant messaging chats between team members who are working from home and team members working in the office, and also team members who work in different regions and even countries. We also use Cisco Webex Meetings in our physical office conference rooms, to provide a telephony and video conferencing solution that supports meetings between physically co-located employees and remotely located employees.
  • Telephony conferencing
  • Video conferencing
  • Screen sharing
  • Instant messaging chat
  • Has high CPU and memory usage
  • Has high network bandwidth usage
  • Requires low network latency otherwise voice and video quality suffers
  • Enabled better collaboration with remote and local team members.
  • Enabled easier communication between employees and external parties.
  • Enabled a software telephony solution replacing the need for physical desk phones.
  • Microsoft Teams and Zoom
Cisco Webex Meetings integrates seamlessly with the Cisco conferencing devices we already had in our physical office meeting rooms and conference rooms, letting us easily support meetings with a mix of physically colocated participants and remotely located participants. It is easy to use, and provides great voice and video quality when the network bandwidth and latency allows.

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Microsoft Teams, Zoom, Sublime Text, IntelliJ IDEA, Microsoft 365 (formerly Office 365), Microsoft SQL Server, Apache Derby, SQLite, Altova XMLSpy, VMware Horizon (formerly VMware View), VMware Workstation Player (formerly VMware Player), VMware Workstation Pro, Oracle VM VirtualBox, GitHub, Atlassian Confluence, Jira Software, Integration (webMethods Integration Cloud), webMethods Trading Network, JBoss Enterprise SOA Platform, Apache JMeter, Apache Maven, Gradle, DBeaver, Oracle Java SE, Azul Systems
Cisco Webex Meetings is a great solution for virtual telephony and video conferencing, it provides excellent video and voice quality, support for virtual whiteboards, screen sharing, chat, Q&A, audience polling, all of which adds up to an all in one solution for collaboration with both local and remote participants.
Cisco Webex Meetings was proven to scale with the pandemic and our organisation implementing a sudden mandatory work from home policy for all knowledge workers for a year, where suddenly all of our within and across team collaboration needed to happen remotely, and the Webex solution scaled to support this sudden increase in usage across our entire organisation.
Cisco Webex Meeting's performance could be improved, as it is very CPU, GPU, and memory hungry, and our organisation's employee computer device fleet is compised with a majority of aging Dell laptops that are now about 5 years old. When running a meeting that includes many video streams from participants, these aging devices really struggle to keep up. It would be better if Webex adjusted the CPU and GPU and memory requirements to better suit the device it is running on, such as reducing the quality and refresh rate of non-main video streams.
Cisco Webex Meetings is well suited for telephony and video conferencing with remote meeting participants and integrates well with physical conferencing devices in office conference rooms. This lets us run meetings and presentations with meeting participants mixed between being physically colocated and remotely located. It also lets us record the meetings and presentations which provides team members that were not able to join the meeting when it was scheduled to still be able to consume the meeting or presentation content at a time more suitable to them.

Webex Meetings Feature Ratings

High quality audio
High quality video
Low bandwidth requirements
Mobile support
Desktop sharing
Calendar integration
Meeting initiation
Integrates with social media
Record meetings / events
Live chat
Audience polling
User authentication
Participant roles & permissions
Confidential attendee list

Cisco Hybrid Work

  • Webex Meetings
  • Webex App
  • Webex Calling
  • Cisco Webex Room Series
  • Working from an office or other company space
  • Working from home
We have completed our initial deployment of an hybrid work solution based on Cisco Webex and related products. Previously users had desktop phones, and have been smoothly transitioned to using software based Webex calling. The integration of the different Webex components has enabled better and easier collaboration with remote team members. We can now easily add or dial in additional Webex meeting participants on the fly and the user experience is much better than our previous solution which did not cater for remote work.
Our organisation had already deployed a number of competing solutions to enable remote collaboration and work, such as Microsoft Teams, Cisco Webex, Zoom, Skype. Thus the main organizational challenge we faced was choosing and then applying a single unified toolset / product set and approach for supporting remote work. Some users liked Teams and others like Skype and others like Webex, however given Cisco's suite of integrated software and phone and in room conferencing products, we settled on the Cisco approach so that our room conferencing systems and remote work conferencing and calling systems were all part of the same integrated suite.
Aligning and deploying a single unified and integrated suite of software and hardware products has providing savings in terms of effort to support the environments and solution, and savings in terms of training of our end users in one product suite, and further savings in terms of licensing and vendor support costs.
Liberating the worker from the office has increased employee satisfaction in our organisation (we conducted surveys before and after our remote / hybrid work initiative was rolled out), which in turn increases talent retention and is a good story for our organisation to tell in terms of talent recruitment. My personal experience is that the ability to work from the office or home with the same toolset means that I can deliver outcomes to the organisation just in time. Previously I would have to commute to the office to have access to our production systems and provide support for our users, whereas now I can provide support easily and at any time wherever I happen to be when a support call comes in.
We chose Cisco's Webex and related products to support our organization's hybrid work environment because Cisco provides great in room conferencing equipment that integrates seamlessly with the Webex calling and conferencing software that our end users employ on their desktop and laptop and personal devices from the office and when working remotely. Having a single unified and integrated suite of hardware and software that extends from conference rooms and board rooms all the way down to personal desktop and laptop and mobile devices was key to selecting Cisco for our hybrid work solution.
  • Webex
  • Microsoft Teams
  • Zoom
  • Slack