My superb experience with Webex Meetings and why you should consider it
December 20, 2023

My superb experience with Webex Meetings and why you should consider it

Mohammed Umaid | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Webex Meetings

We use Webex Meetings for hosting online classes in overcast conditions when students cannot travel to school. We also use it occasionally to host virtual training sessions for teachers with trained professionals who cannot travel to our institution. The teachers also use it for collaborating with fellow colleagues and working together on creating question papers etc. The weekly meetings with the director and higher ups are also organised on Webex Meetings due to its safety and security. Overall, Webex Meetings is helping us in communicating and collaborating both with the students and teachers seamlessly from the comfort of our homes.
  • Excellent video and audio quality
  • Lag-free screen sharing with annotation feature
  • Host options like muting/unmuting participants, switching their video on and off, etc
  • Clean UI with mobile, desktop and web compatibility
  • Meeting recording feature
  • Integrations with other Webex products like Slido for user engagement
  • Expensive pricing
  • Video lags a lot when internet bandwidth is low
  • Consumes a lot of system memory
  • Used it for taking online classes during the pandemic which resulted in more admissions and more revenue
  • Organized teacher training sessions which impacted the quality of education positively resulting in more admissions and revenue
  • Helped us get things done on time by allowing us to collaborate effectively with their useful features
We faced challenges in training the teachers and students on how to implement and use Cisco products. We also faced some privacy issues and it was challenging to keep the documents updated. Many communication barriers arose and we were facing problems in deciding the time of the meetings since everyone's schedule is different.
Cisco's hybrid work solutions helped us communicate and collaborate seamlessly and we got rid of many communication barriers. We are able to host meetings, webinars and events seamlessly and engage with the audience with their features and Slido making them more interactive. Cisco's products are simple to use and have very intuitive user interfaces so the staff didn't require much training.
Using a hybrid work model has benefitted everyone in our institution and my coworkers are grateful that they won't have to travel every single day. However, the pay for hybrid work is also less when compared to work from office which has disappointed a few of my colleagues and resulted in them leaving our institution.
Webex Meetings integrates with other Webex products like Slido increasing our engagement and making the meetings or sessions more interactive. Additionally, the virtual backgrounds are highly customisable and the video and audio quality are better than that of other alternatives. Its end-to-end encryption ensures our meetings are safe allowing us to have confidential conversations.

Do you think Webex Meetings delivers good value for the price?

Yes

Are you happy with Webex Meetings's feature set?

Yes

Did Webex Meetings live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Webex Meetings go as expected?

Yes

Would you buy Webex Meetings again?

Yes

Webex Meetings is well suited for small and mid enterprises who are looking for a remote communication and collaboration tool to get rid of communication barriers. It is not suited for large enterprises since the video and audio lags a lot when there are a huge number of engaging participants.

Webex Meetings Feature Ratings

High quality audio
9
High quality video
9
Low bandwidth requirements
6
Mobile support
10
Desktop sharing
10
Whiteboards
9
Calendar integration
10
Meeting initiation
9
Integrates with social media
Not Rated
Record meetings / events
10
Slideshows
8
Live chat
10
Audience polling
9
Q&A
10
User authentication
9
Participant roles & permissions
10
Confidential attendee list
Not Rated