One Acquia DAM (Widen) to rule them all
March 11, 2022

One Acquia DAM (Widen) to rule them all

Todd Webster | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use Acquia DAM (Widen) as a repository for over 4,000 photos of our window coverings. We also use the portal feature to design targeted, curated experiences where users find photos, PDFs, and other files related to a specific campaign or project. The system is used by our network of 5000 dealers as well as our marketing and communications staff. We had previously used a patchwork of Google Drive, Box.com, Adobe Assets, and moving everything to Acquia DAM (Widen) and creating a single source of truth has really streamlined our Marcomm world.

Pros

  • The user experience is delightful to engage with
  • The portals are easy to build and deliver great value
  • The onboarding process was very well organized

Cons

  • I find some of the training videos very slow
  • The upload experience could be more powerful
  • More integrations could be helpful (monday.com)
  • Great Photography Management
  • Portals
  • Easy to Navigate, as well as search
  • We were able to replace several vendors with this solution leading to cost savings
  • We were able to empower our team across the country to contribue to the DAM
  • We were able to rethink some metadata choices we made with our previous DAM
We are using it first for photos, then we will add brand assets (like social media ads) and finally migrate the technical documentation from our current solution.
Our success manager Rachel was awesome! She took the time to understand our unique business and complicated taxonomy. She had both technical knowledge and people skills that brought all the different stakeholders together under one shared vision for success.
Acquia DAM (Widen) has helped our dealer network find assets faster and easier than our previous solution. It was very easy to integrate with our current martech stack and even getting SSO up and running was a breeze. We love that all our assets are in one place and easily managed by our contributor team.
Bynder was our solution and we just didn't see any innovation over the last couple of years. AEM is where we house technical documentation, but we need a more capable DAM, not just a place to stick PDFs. MediaValet was close but we just felt Acquia DAM (Widen) was a bit more established and mature.

Do you think Acquia DAM (Widen) delivers good value for the price?

Yes

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

Yes

Did implementation of Acquia DAM (Widen) go as expected?

Yes

Would you buy Acquia DAM (Widen) again?

Yes

Acquia DAM (Widen) is a great fit for a medium amount of assets where you just want a nice place to store, manage and deliver them. Acquia DAM (Widen) might not be a good fit (ie. overkill) for a small company with limited assets. Also, the ability to add on different functions like PIM and Review makes the initial investment palatable.

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