A No-Brainer Decision
March 14, 2022

A No-Brainer Decision

Anonymous | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Widen

We use Acquia DAM (Widen) as our asset management tool for all digital assets across the company. Before Acquia DAM (Widen), our digital assets across the whole company were scattered across countless locations, with no shared visibility into everything. Not everyone had access to all the drives where digital assets were stored, so we would have to rely on others to pull what we needed. And even if you did have access to the drive, it would be difficult to locate specific files since there was no way to lookup files by metadata--we would just have to go into the folders blindly and hope we find the file. Not only is Acquia DAM (Widen) a useful asset management tool for us, we also use it to create visually-striking custom portals that we can then utilize both internally and externally.
  • Versatility when creating custom portals
  • Easy link sharing for assets
  • Metadata options
  • Easy to follow folder structures
  • Permissions
  • Confusion around release date and expiration date
  • More opportunities for helpful tips throughout the platform
  • Folder structure
  • Metadata categories
  • Sharing capabilities
  • Custom portals
  • Improved visibility
  • Better collaboration
  • Streamlined processes
As we're still migrating files to Widen, we're finding new ways every time to better tag our files and put them in places that make more sense. We have some custom portals created right now for our internal team and are working on launching more. Eventually, we will work on creating custom portals that our customers can use.
I have not interacted much with the Acquia DAM (Widen) support team post-sale. But they were a lot of help before my team got onboarded.
Acquia DAM (Widen) has allowed us to have a central location to publish our existing brand materials and new materials that our design team creates. It has also allowed us to easily access older assets that still have a lot of value, but were put at the back of our minds since they were so difficult to find before.

Do you think Acquia DAM (Widen) delivers good value for the price?


Are you happy with Acquia DAM (Widen)'s feature set?


Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?


Acquia DAM (Widen) is a fantastic tool for companies with thousands of digital assets. It has really made my life easier when trying to locate something, or share it with someone else. You get to create the folder structure that fits your needs and also come up with metadata categories that fit each type of asset being uploaded. Visibility has improved by 100%, and the time spent looking for a specific file has decreased drastically.