Item: Acquia DAM (Widen)
Rating: 5
Author: Verified User

Overall Satisfaction with Acquia DAM (Widen)

Use Cases and Deployment Scope

It is the data asset management system we use for photos, videos, files, etc. I am an administrator of the system and set up new users, manage use and assist with overall usage.

Pros and Cons

Pros

Phone app for accessing assets
Easy upload options on desktop
Creation of Collections

Cons

Ability to upload through the mobile app
Ability to mass upload assets with varying keywords

Return on Investment

Negative - Not Everyone Using It Consistently (needing the ability to send a quick link to a collection and not require a log-in to download images on the platform they are using)
Positive - Know who is and is not using the system
Positive - Storing of archived files for quick access
Negative - Need to go back and add key words to allow more flexibility and "findability" for searches.

Unsure at this time.

Support Rating

Personally have not used the support services yet, as was just recently added as an admin and served in a user role previously.

Other Software Used

Adobe InDesign, Adobe Illustrator CC, Adobe PhotoShop, Microsoft 365, Zoom, Adobe Premiere Pro, Microsoft Powerpoint

Key Insights

Do you think Acquia DAM (Widen) delivers good value for the price?

Not sure

Are you happy with Acquia DAM (Widen)'s feature set?

Yes

Did Acquia DAM (Widen) live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Acquia DAM (Widen) go as expected?

I wasn't involved with the implementation phase

Would you buy Acquia DAM (Widen) again?

Yes

It has been helpful to make social media posts by allowing images to be pulled out of the mobile app for use. The lack of ability to upload photos from your mobile device is a challenge and adds numerous additional steps to get elements loaded into the system. I can't stress enough the importance of information needing to be added to items as they are uploaded for keywords to make the search as good as possible. Being able to add additional elements individually when doing mass uploads (possible option added to the upload process--1st level would allow keywords for all items uploaded; 2nd level would allow you to add individual tags to items after the mass tag) would be helpful.

Comments

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