Grateful for an affordable creative website platform!
March 04, 2025

Grateful for an affordable creative website platform!

Kelsey May Fraser | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with WordPress

I have two WordPress websites, and I love the platform. I pay to host my website with an upgraded plan, but even when I was using the free version, I appreciated the functionality and usability of the editing software. There are thousands of templates to select from, and switching between templates is not too difficult. I reached out to customer service multiple times with issues or questions, and I always have received great responses and assistance in managing my websites. I recommend WordPress for folks who don't have a budget to pay a website designer. I plan to continue using WordPress for years to come.

Pros

  • User interface
  • Thousands of design templates to choose from
  • Customer service is helpful

Cons

  • Offering a starter plan that is low-cost
  • User guides
  • Excellent feedback from my website's users and viewers
  • My website has been discovered by strangers using Google, which is really cool!
I have struggled with using WordPress on multiple occasions, but the customer service representatives have always been very helpful when assisting me in resolving the issues I've run into.
WordPress has WAY more to offer than the previous website platform I used. I am so appreciative of WordPress for years of successful writing and publishing.

Do you think WordPress delivers good value for the price?

Yes

Are you happy with WordPress's feature set?

Yes

Did WordPress live up to sales and marketing promises?

Yes

Did implementation of WordPress go as expected?

Yes

Would you buy WordPress again?

Yes

I also recommend WordPress for folks who are running blogs or who need a landing site to direct folks to in order to maintain communication or advertise a product or service. I think other website platforms are better for folks who want to list and sell products through their website.

WordPress Feature Ratings

WYSIWYG editor
Not Rated
Code quality / cleanliness
Not Rated
Admin section
Not Rated
Page templates
Not Rated
Library of website themes
Not Rated
Mobile optimization / responsive design
Not Rated
Publishing workflow
Not Rated
Form generator
Not Rated
Content taxonomy
Not Rated
SEO support
Not Rated
Bulk management
Not Rated
Availability / breadth of extensions
Not Rated
Community / comment management
Not Rated
API
Not Rated
Internationalization / multi-language
Not Rated
Not Rated
Role-based user permissions
Not Rated

Comments

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