Work front Project Management Software Review
August 04, 2017

Work front Project Management Software Review

Adam Bain | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • Centralize projects in one solution
  • Manage digital work processes
  • Review and approve digital work
Communications for projects are happening in Workfront, instead of through numerous random emails. The ability to track feedback and project updates in one place is a huge benefit

Pros

  • Email notifications on project updates keep me from having to repeatedly log back into Workfront just to find out if there are any updates
  • Ability to attach reference documents to projects keeps all associated documents tied to project
  • Ability to tag as many or as few people as I want on a particular update gives me control over communications

Cons

  • The interface and user experience is a bit cumbersome compared to competitive software such as Asana
  • Mobile apps need greater functionality as compared to competitive software
  • Creative proofing (including video) could use enhancements so that it works better for a creative team workflow
  • Getting people off of emailing project information and updates has greatly increased productivity and duplicate communications
  • The ability for clients to submit requests through Workfront's portal vs. emailing them or sidebar conversations has virtually eliminated things that fall through the cracks
  • Having project information and creative briefs all in one place has greatly reduced time that my team spends ramping up on projects
Since our team has over 5 separate divisions (each with different specialties), service dozens of clients and work with more than 40 different vendors - Workfront had the depth of features for project managers that we needed for this type of complexity.
Yes. I've enjoyed being able to comment on project updates and have others comment on my comments and it's all saved in Workfront. In email, half the people on the project would not have known the latest info unless they were all cc'd. Still, there would be no easy constant record to refer back to.
Our project management team was more involved in this than I was so I can't comment.
Workfront is great for teams that have many pieces and parts, numerous updates and more of a product development style workflow. The depth of features gives project managers many tools to work with. For teams or even certain projects that need a simple task management/organization type software, Workfront is too complex and not as user friendly.

Adobe Workfront Feature Ratings

Project Management
6.0
Task Management
7
Resource Management
Not Rated
Gantt Charts
Not Rated
Scheduling
6
Workflow Automation
Not Rated
Team Collaboration
6
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
5
Email integration
7
Mobile Access
5
Timesheet Tracking
Not Rated
Change request and Case Management
Not Rated
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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