Gotta put the "work" into Workfront!
August 04, 2017

Gotta put the "work" into Workfront!

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workfront

  • The visibility of resource management has greatly improved in Workfront in the past year. This has helped us understand where are resources are overloaded and has helped prioritize effectively.
  • Digital reviews and approvals are hard to beat in Workfront. Having the review information centralized and housed on a document helps us move through our review processes more quickly with fewer questions about why certain edits have been made.
  • Project templates and timeline generation help streamline the project building process and helps us remain consistent with our processes.
  • The aesthetic and functionalities of the reports is one thing I'd like to see improve, since it can also affect the quality of Workfront dashboards. I've received negative feedback on multiple occasions about Workfront reports from a functionality and aesthetic standpoint.
  • The portfolio system in Workfront is very lack-luster and complex. I would like to see them move to more of a foldering system.
  • Overall, I think Workfront could start eliminating certain capabilities to make the system more user friendly and less complicated to set up. It's a lot to take in for team members and to onboard project managers.
  • Resource allocation and management has had a very positive impact on our department.
  • Document hosting and digital reviews have allowed for easier and more relevant conversations during reviews.
  • Project visibility for the average user is somewhat lost without the generation of a manual report (negative feedback on reports) or hosting a campaign calendar.
Workfronts document hosting and timeline generation are two of the biggest reasons we have stuck with Workfront for so long. The visibility of project updates and communication tracking with each project is also has allowed for more effective collaboration. Workfront also has a sophisticated interface with a lot of add on capabilities and features if you're able to effectively implement them. Very expandable system.
I think overall Workfront is well suited for project collaboration and basic documentation. For example, I can go to a certain project and quickly see the status of a project based on all the information that is housed there with the updates and comments functionalities. As for documentation, we've started implementing the use of custom forms on projects to be able to document and report certain information about projects (geo, product).However, I tried to use Workfront's calendars as a level of documentation since I wanted team members to be able to use both formats and the functionality is too buggy to us use effectively for it to pull information directly from projects.

Adobe Workfront Feature Ratings

Task Management
6
Resource Management
9
Gantt Charts
8
Scheduling
8
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
9
Document Management
10
Email integration
3
Mobile Access
6
Timesheet Tracking
Not Rated
Change request and Case Management
6
Budget and Expense Management
5
Quotes/estimates
Not Rated
Invoicing
Not Rated
Project & financial reporting
7
Integration with accounting software
Not Rated