An intuitive tool that is easy to roll out and solves a lot of communication challenges.
Updated September 20, 2019
An intuitive tool that is easy to roll out and solves a lot of communication challenges.
Score 8 out of 10
Vetted Review
Verified User
Overall Satisfaction with Workplace by Facebook
Workplace is currently being used by almost our entire organization, with a few holdouts that haven't seen the value. We were looking for a more efficient way to communicate and collaborate than email, but other simpler chat clients were not being adopted consistently. Workplace offered an office communication tool with almost no learning curve for most users. For teams that have adopted it successfully, it has both reduced the number of email conversations required and offered a more seamless interaction opportunity for remote users.
- Minimal learning curve - besides being generally intuitive, the functions and interface are familiar to anyone who uses Facebook.
- Balanced notifications - many competing tools have notifications that are either too intrusive and frequent or not helpful enough, while Workplace is a good middle ground.
- Flexible - polls and comments have a variety of business uses that make it a much more robust communication tool compared to strictly chat-based options.
- Limited project management options - no good way to track tasks or projects, so other tools are needed.
- Easy to dismiss for people who don't see the value - the Facebook-like nature of the tool can be a liability when it comes to wanting management to take it seriously.
- Chat interface has downsides - the standalone chat applications can be a bit buggy, and the chat interface within the web view is not ideal.
- No intuitive way to message a group - chat options like Slack are better at easily messaging a group or department, where in Workplace you have to be a member of a group to start a conversation.
- More efficient use of time in communication and review.
- Greatly reduced email load, which positively impacts both technology and time spent.
- More engaged workforce communicating in a fun and intuitive environment.
- Seamless interactions with remote employees.
Workplace offers more features with less of a learning curve than other options, which has helped adoption and usefulness. It is built for communication, which it excels at, but it is not built to address all business needs and other project management, document review, and communication tools are still needed.