Item: Workplace from Meta
Rating: 8
Author: Aditya Gollakota

Use Cases and Deployment Scope

It is being used as a social and collaboration tool across the organization, with professionals sharing moments from their work life.

Pros and Cons

Familiar user experience.
Same features as Facebook.
Focus on groups and communities.

Integration with other enterprise backend tools is lacking.

Return on Investment

Workplace has helped in showcasing some of the moments that can't be captured on IM or on email.
It has enhanced collaboration across the US and India offices.
It has increased the visibility of work and activities across geographies.

Alternatives Considered

Microsoft Yammer

Facebook is a familiar product, and Yammer wasn't able to match up in the potential uses, such as live video and showcasing albums, etc.

Support Rating

They are responsive in addressing questions, but the SLA can be much faster.

Key Insights

Do you think Workplace from Meta delivers good value for the price?

Not sure

Are you happy with Workplace from Meta's feature set?

Yes

Did Workplace from Meta live up to sales and marketing promises?

Yes

Did implementation of Workplace from Meta go as expected?

Yes

Would you buy Workplace from Meta again?

Yes

Likelihood to Recommend

It is well suited for organizations which look to enhance the internal social media experience for their professionals, as Workplace is identical to Facebook.

Workplace by Facebook is an internal Facebook for your enterprise!

Overall Satisfaction with Workplace by Facebook