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Ideal Platform for Group Collaboration
June 22, 2017

Ideal Platform for Group Collaboration

Tony Phan | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Workplace by Facebook (Formerly Facebook at Work)

Workplace by Facebook is used across our company as a form of communication besides traditional email. This creates a platform that is more interactive and allows members of different departments to interact and communicate effectively, especially if they are working on some inter-department projects. The possibility is endless with this platform, for example, before if we wants to share a large design file, we would have to use email and if the file exceeds email storage limits, we would have to send it through other channels (example: Skype, physical storage like USB). But with this, we can easily send a large file and everyone who participates in the project can have access to it.
  • Faster Communication: You are able to comment/send a message to anyone in the company just like you do with your friends on your personal Facebook.
  • Project Management: You are able to create private or public groups which represent different departments and members can easily communicate or give out information on the group.
  • Mobile app is an advantage which creates a more interactive way to communicate. Instead of switching between emails and Viber/Skype, now you have all features in one place.
  • Data management: it is indeed hard to search for a message or file that you shared to a particular group in Workplace by Facebook, especially if you don't put hashtag into the post. It would be easier if users are able to search for the contents that they posted.
  • Video Chat: Video Chat sometimes is not stable and has a choppy sound. In our organization, we have to use Skype if we want to do a video conference.
  • Voice message: It would be nice if we can leave a voice message to another member in the company in case he or she is not available at the time of contact.
  • Enhance the effectiveness of the team when members can communicate easily and share information/update more timely.
  • Project management is easier to perform when everything is organized within one platform.
  • Work / Life balance could be a potential issue since the Workplace by Facebook app gives you a real-time notification. regardless working hours.
Slack is an interesting platform that are used to enhance collaboration & project management. But comparing to Workplace by Facebook, it lacks of personalized feature which makes Workplace by Facebook unique. It brings members of the organization closer to each others and from that foundation, enhance the effectiveness in collaboration using the instant message and files management features.
This is a perfect platform if you want to create a dynamic environment for staff to interact with the purpose of enhancing collaboration between members and departments. But its effectiveness is only proven when the whole organization is participating in using this platform. Otherwise, you will not be able to use all of the interesting features that it offers to manage large groups of staff [members] or projects that require the collaboration of different departments.

Workplace from Meta Feature Ratings