No knowledge before working with it, but easy to pick up
Anonymous | TrustRadius Reviewer
March 24, 2020

No knowledge before working with it, but easy to pick up

Score 8 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wrike

Wrike is currently only being used in the IT department/organisation. It is used to plan/log projects as well as prioritising when an ad-hoc task is discovered. Many use Wrike as a form of communication of a project's status.
  • Prioritising to-do lists
  • Communicating progress
  • Dashboards to view other's workload
  • Ambiguous between tasks/projects/tags/folders
  • Layout can seem cluttered and confusing
  • Requires all other collegues to be utilising in a similar way
Would probably prefer to use Trello or Drive personally, but due to department already using Wrike I started to learn how to use it. The organisation is now adopting O365 on a wider scale and I'm not sure Wrike will be able to keep up with Microsoft's developments. These products all require a community of workers to get the full benefit so I cannot review how the stack against each other.
Haven't logged any support calls, but Wrike Assistant provides great amount of information & tips. The fact it intergrates with many other tools is very useful.

Do you think Wrike delivers good value for the price?

Not sure

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

No

Microsoft Teams, Citrix Virtual Apps and Desktops (formerly XenDesktop), Unit4 Business World
Wrike is well suited to 'chunking' down a project into smaller more achievable tasks. Not so suited for logging of service calls or minor changes to current systems.

Wrike Feature Ratings

Task Management
9
Resource Management
8
Gantt Charts
5
Scheduling
6
Workflow Automation
6
Team Collaboration
8
Support for Agile Methodology
7
Support for Waterfall Methodology
7
Document Management
8
Email integration
8
Mobile Access
4
Timesheet Tracking
7
Budget and Expense Management
Not Rated
Project & financial reporting
8
Integration with accounting software
Not Rated