Intuitive, easy to get started, complex
May 22, 2023

Intuitive, easy to get started, complex

Derek Blackham | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

I manage several client accounts and use Wrike to track meetings with clients, leave comments, and collaborate with other internal team members within Wrike. I track time within the tool as well. It makes it easy to have all of this information in a single place in which I can communicate with other team members as well.
  • Great visibility to comments and progress
  • Makes it easy to view project timelines
  • Easy to use customizable dashboards and reports
  • The request form could have more dropdown options for customization
  • Better visibility and collaboration for non-users
  • More visualizations on reports, rather than just spreadsheet info
  • It has helped become more efficient on change order process with an offshore team
  • As a manager it makes it easy to check on task and project progress of team members and leave comments, ask questions
  • Using request forms to track PTO has helped increase visibility and awareness for the team
I feel like Wrike is more intuitive to use and train people on. Jira may have more out of the box integration capabilities which could be convenient. Overall Wrike seemed to be more complete and upfront for adoption and successful launch for the team. The terminology obviously varies between products which contributes to learning curves coming from one tool to another.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

Yes

Did implementation of Wrike go as expected?

Yes

Would you buy Wrike again?

Yes

Wrike is great for marketing and engineering teams. For tracking tasks and their progress it works really well. Some of the review functionality could be streamlined or more intuitive. It's pretty easy to pick up the tool and start working, but there are also lot's of different ways to use it which can make it confusing.

Wrike Feature Ratings

Task Management
10
Resource Management
8
Gantt Charts
10
Scheduling
7
Workflow Automation
8
Team Collaboration
10
Support for Agile Methodology
8
Support for Waterfall Methodology
10
Document Management
7
Email integration
6
Mobile Access
9
Timesheet Tracking
7
Budget and Expense Management
7
Project & financial reporting
8
Integration with accounting software
10