Overall Satisfaction with Wrike
We use it to plan and manage product development projects that span across multiple sites and involve 50-100 people on a given project. In that case we are primarily using Gannt charts and tracking tasks to completion. My team also uses Wrike to manage requests, basically a ticket system.
- Wrike is built from the ground up for collaboration and with everything on the cloud, all users have the current information and can edit at the same time. Users can be tagged to highlight actions and tasks can be shared across multiple projects.
- Wrike can be customized, creating workflows and views that meet the needs of each team or business. Custom fields can be used for tasks.
- Images and files can easily be added to tasks.
- There is no way to create an auto-incrementing numeric field. This is a common need for things like request numbers that need to be a human readable number that can be linked to other applications or the physical world.
- There are reporting and analysis features, but they are difficult to learn, not intuitive and cumbersome.
- Managing custom fields can be difficult. Maybe this is more of a user issue, but we have duplicate or similar custom fields and some fields are inherited that we do not want in sub-projects.
- It has allowed us collaborate with multiple sites to develop complex products and get design wins.
- It has improved our efficiency in managing lab requests. Previously we were using SharePoint but that could not scale or be customized to meet our needs.
With MS-Project, only a select few people had licenses, and they distributed PDF copies that were immediately obsolete. We used SharePoint for a ticket system and it was adequate for those working in a silo, but we are working as part of a larger project, so being able to link tasks across multiple projects was a game changer for us.
Do you think Wrike delivers good value for the price?
Not sure
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
Yes
Would you buy Wrike again?
Yes