Collaborating Better Together
Updated February 11, 2025

Collaborating Better Together

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We're a global Marketing department that has had a hard time collaborating together, coordinating marketing efforts, and tracking work. Cue Wrike. We have been using Wrike for a few years now to put in requests with service teams (content, graphics, etc.), for setting up marketing campaigns, and better collaborate with each other. We use it to cross tag work across various different teams.

Pros

  • Contextual collaboration - bringing people from different teams in together and having them know exactly what their contribution needs to be
  • Proofing/reviewing work - approval and proofing features are extremely helpful especially when we expect this from folks who aren't in Wrike
  • Creating plans for repetitive work - otherwise called blueprints, we can create these templates and trigger them to get started on projects and tasks
  • Request forms - capturing details of requests and connecting folks with the right team(s) to get the work done
  • Data visualization - dashboards have been newly improved over the past year and are more powerful than ever

Cons

  • Automations - while they constantly improve this, there are still some basic automation capabilities that I'd love to see within Wrike
  • Messy - it can get rather messy, especially when working with thousands of tasks
  • Wrike Analzye - while it is a powerful feature in Wrike to take data visualization to the next level (beyond simple dashboarding), it's hard to learn and navigate (and usually very slow)
  • Better organization of tasks
  • Giving oversight to upcoming deliverables, especially with calendars
  • Getting work out quicker
  • Time saved through @mentioning and tagging vs. reaching out to others via Teams or email
Automations help us reduce the amount of manual upkeep. They help us notify assignees/user groups the moment a new request comes in, cross-tag to relevant folders depending on custom field values, and assign the right folks on any given piece of work - to name a few examples! It's been especially valuable in changing statuses depending on certain actions; for example, automatically marking a parent item as complete once all subitems are done.
Generative AI has also been introduced within Wrike, but I have yet to try it!
The fact that we can create custom features is so helpful and really makes us personalize Wrike to our own teams' processes. For example, we can create custom fields, custom item types, personalized team workflows, and more! While it can be quite the learning curve to master all of these features, it's especially important to have one or more team member(s) dedicated to the upkeep of the platform.
I have a soft spot for Jira since I used it for 5 years (compared to Wrike that I've been using for over a year now). The automation is a lot more intuitive and complex on Jira and allows for more potential compared to Wrike. I was given a good comparison of the two: Wrike is like Jira for marketers.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Wrike is best suited for working among different teams. It connects them rather nicely and allows for each team to have their own Spaces, folders, etc. Their customer support is extremely responsive and always answer in a timely fashion. Wrike is best suited for teams who receive a lot of requests, work with repetitive tasks, etc. I would have said that Wrike is best suited for teamwork and less suited for personal work, but that would be a lie. There's a personal space where users can keep track of their own work, deliverables, reminders, etc.
They constantly put out improvements and the community is very active for sharing ideas, supporting each other, and getting help.

Wrike Feature Ratings

Project Management
7.9
Task Management
8
Resource Management
8
Gantt Charts
9
Scheduling
8
Workflow Automation
7
Team Collaboration
9
Support for Agile Methodology
7
Support for Waterfall Methodology
8
Document Management
8
Email integration
8
Mobile Access
7
Timesheet Tracking
8
Budget and Expense Management
8
Professional Services Automation ()
Not Rated

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