Overall Satisfaction with Wrike
Wrike has historically been used by different departments in our organization as a basic process management tool. A few departments had utilized more of Wrike capabilities, but that wasn't wide-spread within our organization. This is changing! Once a few core associates began to share their experiences with Wrike with other associates, a buzz started. There is now an electricity and excitement when associates hear about all of the different ways their departments can organize, standardize, and streamline their work flows. When department leaders start looking into ways to increase efficiencies and transparency within their department as well as with other departments, Wrike is always in those discussions. We have over 700 Wrike users in our organization now and have seen a large increase in the number of active users as well as total activity in Wrike.
- Promotes transparency between departments
- Creates easy ways for leadership to keep their fingers on the pulse of project progress
- Decreases lost information in email inboxes
- Finding help online. There is SO much information that is sometimes takes a while to find a resource specific to your needs.
- Some enhancements that are requested by large numbers in the Wrike community and have many use case scenarios are not being considered for implementation.
- Being able to customize user permissions for custom fields would be very helpful.
- There are less back and forth emails asking about project status.
- There is less confusion on what has been completed and what needs to be completed.
- The increase in efficiency leads to less quality errors.
There is better functionality in Wrike.
Do you think Wrike delivers good value for the price?
Yes
Are you happy with Wrike's feature set?
Yes
Did Wrike live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Wrike go as expected?
I wasn't involved with the implementation phase
Would you buy Wrike again?
Yes