Wrike the Better
January 21, 2025

Wrike the Better

Anonymous | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Wrike

We currently use Wrike as our main IT ticketing system as well as for some Project Management. It has served us well for the price. Collaboration between teams is one of the benefits of using Wrike. While it is not primarily an IT ticketing system, it has worked for us for over 6 years now.

Pros

  • Collaboration
  • Scheduling Tasks
  • Project Management

Cons

  • Better end user communication
  • End User Forms could be use some more features
  • Automation of tasks has saved us time and money
I have not used these features.
The workflows are somewhat cumbersome to set up, but do work as intended.

Do you think Wrike delivers good value for the price?

Yes

Are you happy with Wrike's feature set?

Yes

Did Wrike live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wrike go as expected?

I wasn't involved with the implementation phase

Would you buy Wrike again?

Yes

Wrike is good for Project Management.

Wrike Feature Ratings

Project Management
7.0
Task Management
10
Resource Management
10
Gantt Charts
10
Scheduling
10
Workflow Automation
8
Team Collaboration
9
Support for Agile Methodology
Not Rated
Support for Waterfall Methodology
Not Rated
Document Management
3
Email integration
3
Mobile Access
5
Timesheet Tracking
2
Budget and Expense Management
Not Rated
Professional Services Automation
Not Rated
Project & financial reporting
Not Rated
Integration with accounting software
Not Rated

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