TrustRadius
Wufoo is easy, but not for complex forms
https://www.trustradius.com/surveysWufooUnspecified8.297101
Wilbert Kramer profile photo
April 06, 2018

Wufoo is easy, but not for complex forms

Score 9 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wufoo

Wufoo is being used widely in Goliath over multiple departments. We use it in our on-boarding procedures for new colleagues, the manage our production process and to get customer feedback. It is used by our marketing departments worldwide, the IT department and the R&D department. Together we have created over 50 forms.
  • It's easy to create forms - with drag and drop you can compose a new form within minutes.
  • It's easy to link Wufoo to other services like Google Drive. Almost all of our forms are connected to some other service to store our data.
  • The number of fields is limited to 150. Some of our forms have a complex build up with different factors that show or don't show fields. Every radio button option is a "field" so this counts up quickly.
  • For new users, all the features of Wufoo are not directly clear. Some features are hidden, like making your own themes and linking the form to 3rd parties. Wufoo can do a better job in their UI to emphasize this.
  • We can gather some information more quickly, which allows us to operate more efficiently.
  • It takes some time to set up complex forms, Wufoo can do a better job for advanced users and thus be a time saver.
  • Employee Surveys
  • Customer Surveys
Wufoo is a tool that suits many jobs. While it isn't the most complex piece of software and it doesn't suit lengthy forms it is easy to set up simple 10-20 question forms or surveys. I would recommend it to gather information and feedback quickly from within your own company. It's suited for larger companies with 30-200 employees.

Wufoo Feature Ratings

Themes
8
Custom logo/branding
8
Changes to live survey
10
Question design help
8
Multiple question types
8
Survey logic flexibility
8
Response tracking
9
Data export
9
Standard reports
7
Analytics
9
Respondent restrictions
9
Access controls
10
Compliance
10