TrustRadius
Wufoo - ease of use makes it easy to recommend
https://www.trustradius.com/surveysWufooUnspecified8.297101
Justin Moore profile photo
April 10, 2018

Wufoo - ease of use makes it easy to recommend

Score 7 out of 101
Vetted Review
Verified User
Review Source

Overall Satisfaction with Wufoo

Our university utilizes Wufoo across several departments. The program allows us to segment each form by department so that each department has its own separate login, making the information available to each department very specific to said department. We use a TON of different forms for many departments that hold a wide variety of information as well. The forms are kept on Wufoo's servers as well so we can always search through past submissions to analyze any trends we become interested in.
  • Easy to edit forms - especially for users with no coding experience
  • Keeps information for long periods of time
  • Easy to publish and share with clients/customers
  • More robust interface for increased functionality
  • A better way to export information and sort before exporting
  • Ability to include calendar interface for scheduling with forms
  • Gives clients quick and easy forms to fill out - increased satisfaction due to ease
  • Our department often has to follow up with clients after submitting their forms
  • We use Wufoo to schedule campus visits - this is where the form is found lacking most of us. We would love for a calendar feature to be able to block out certain dates or redirect before a form is completed.
In terms of building reports, Wufoo is very similar to Google Forms. Both have the capability to edit live forms and immediately share them. Wufoo offers a few more features than Google Forms does as well. Overall, our department has looked at both options and continues to use Wufoo because of the data management and ease of building forms.
  • Customer Surveys
Wufoo works perfectly for anyone needing a very simple form. It is very intuitive for people who have little experience with web design as well. Forms requiring quick and easy answers, especially short forms - Wufoo is perfect. If you are mining for deeper trends from clients or customers, you'll want to look for a form management software that has some higher end details on the reporting side.

Wufoo Feature Ratings

Survey templates
8
Themes
6
Custom logo/branding
5
Changes to live survey
8
Question design help
8
Multiple question types
7
Survey logic flexibility
7
Response tracking
7
Data export
5
Standard reports
5
Custom reports
4
Analytics
4
Vendor-offered crowdsourcing
Not Rated
Respondent restrictions
9
Access controls
7
Compliance
7