Item: Wufoo
Rating: 10
Author: Steve Crawford

Overall Satisfaction with Wufoo

Use Cases and Deployment Scope

Wufoo is used across our entire organization. We use it for many purposes, such as an effective way for asking for vacation time and sick leave. Additionally, we have used Wufoo for creating registration forms for our annual youth conference and marriage conference. Wufoo allowed our guests to register for our annual conferences easily online.

Pros and Cons

Pros

Wufoo creates neat and user-friendly online forms.
Wufoo helps us effectively gather data from our constituents.
Wufoo helps us implement our annual events.

Cons

Wufoo could improve their design options.
Wufoo could perhaps explain their name better (maybe a tagline?).

Return on Investment

Wufoo has helped us maintain morale among our staff by effectively keeping track of vacation time and time-off requests.
Wufoo has helped us implement conferences every year, in which we have seen an increase of attendees.

Alternatives Considered

Formstack Forms and Church Community Builder

I prefer Wufoo to Formstack because it is nicer in appearance and is certainly user-friendly. Wufoo has provided everything that Formstack provided, and it also integrates nicely with our conference webpage. To be completely honest, while we still use Wufoo for time-off requests, we have only just recently moved to Church Community Builder - time will tell if we still use Wufoo in the future, or if CCB will replace it altogether for our purposes.

Key Insights

Do you think Wufoo delivers good value for the price?

Yes

Are you happy with Wufoo's feature set?

Yes

Did Wufoo live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Wufoo go as expected?

Yes

Would you buy Wufoo again?

Yes

Other Software Used

Todoist: To-Do List & Task Manager, Google Drive, Church Community Builder, Proclaim

Usability

I have always found Wufoo to be incredibly user-friendly and simple to understand. It can be readily grasped by even the most non-technical of users. It's simple, clean, and highly readable. To this date, I haven't heard a single customer or coworker complain about the usability of Wufoo. All in all, Wufoo is a product that has exceptional overall usability.

Support Rating

I will be completely honest - I have never needed to contact any specific support for Wufoo. This is because we've never had any problems with Wufoo that I'm aware of! It has proved to be a reliable and easy to use product, and therefore, we have not needed to reach out for any kind of support or assistance. I suppose this would speak to the exceptional quality of the product!

Likelihood to Recommend

Wufoo is well suited for any scenario in which a company desires to create an effective online form. For example, if you were hosting an event and you needed a simple, clean-looking registration form, Wufoo would be the way to go!

Wufoo does not appear to be the most elaborate and ornate option for creating a form - so, if you desire opulence, perhaps look at a less streamlined alternative.

Wufoo Feature Ratings

Comments

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Wufoo - Silly Name, Great Product!