Commissions done right are Xactly what we needed!
March 14, 2014

Commissions done right are Xactly what we needed!

Steven McQueen | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction

Adayana uses Xactly to monitor and encourage our variable comp plans for sales. Finance used to manage using spreadsheets and we (sales) had no visibility to deal size or in month commission schedules.
  • Seamlessly integrates with our CRM (Salesforce.com)
  • Provides motivation and incentive for opportunities at a later stage in the pipeline
  • Gives enterprise-wide visibility to our functional groups (operations)
  • Sometimes we have a hard time with single sign on - would like to see a more integrated CRM hook rather than a tab
  • We have had increased productivity in sales - leading to a 15% first year revenue bump
  • We manage our entire enterprise including sales commissions now using Xactly and SFDC
We reviewed OpenAir and SAP - Xactly was by far the best match for our organization.
We have already renewed - Xactly is slick and exactly what we need.
We are a smaller enterprise with less than 20 users - I imagine for larger orgs the implementation can become complex.

Evaluation and Selection

  • Price
  • Product Features
  • Product Usability

Support

Our sales rep was at the tip of the spear and provided amazing from side support - our implementation was complete within a month - we started actively using as a team and replaced Excel!
ProsCons
Quick Resolution
Good followup
Knowledgeable team
Problems get solved
Kept well informed
Immediate help available
Support understands my problem
Support cares about my success
Quick Initial Response
None
No - Didn't have the budget
Our implementation team partner worked very well with our finance team - training for my team was short and valuable!