Xactly Incent is exactly what our company needed!
September 24, 2021
Xactly Incent is exactly what our company needed!
Score 10 out of 10
Vetted Review
Verified User
Overall Satisfaction with Xactly Incent
At Alight Solutions, we use Xactly Incent to administer the majority of our North American Sales Incentive Plans for our Sales Executives, as well as our first line Sales Managers and Sales Leaders. Using Xactly Incent has improved transparency and decreased calculations errors by more than 50%.
Pros
- User-friendly for the sales team and administrators.
- Support has become top notch, very responsive, and helpful.
- Ease of being able to drill down into the detail.
- Customized and flexible configuration.
Cons
- Analytics reporting refresh upon reprocessing incentives. The time has been improved, but it is still lengthy.
- The analytics data connection between source data. Many data source tables don't work well together.
- Setting the time for processes to run can be tricky when you are processing incentives for multiple times/zones.
- Commission automation has eliminated calculation errors.
- Cost reduction due to operational efficiency.
Comparing performances amongst our sales teams has enabled our sales leaders to gauge the effectiveness of our plans. [We ask the questions] is it driving the right behaviors and do we have the right colleagues in the correct sales roles?
Absolutely. Our intention/hope is to integrate other financial systems and HR systems in the future.
Our finance department is using Xactly to help determine the cost of sale. This is very helpful as we are beginning to determine our incentive plan design for 2022.
Do you think Xactly Incent® delivers good value for the price?
Yes
Are you happy with Xactly Incent®'s feature set?
Yes
Did Xactly Incent® live up to sales and marketing promises?
Yes
Did implementation of Xactly Incent® go as expected?
Yes
Would you buy Xactly Incent® again?
Yes
Comments
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