First thoughts from new admin user
November 28, 2021

First thoughts from new admin user

Anonymous | TrustRadius Reviewer
Score 7 out of 10
Vetted Review
Verified User

Overall Satisfaction with Xactly Incent

Xactly Incent [is] used across several lines of business [including] globally, to facilitate sales compensation admin (governance, payouts, compliance), etc.
  • Incentive dashboards
  • Data processing and reliability
  • Analytics
  • Positive is global governance and compliance [and helping] with financial audits
  • Negatives [include] the cost and effort of implementation [and the] support from Xactly Incent could be improved.
[It's a] work in progress, just got enough to land live within the company [and] this is the next step.
[While] provided, [it is] not currently [being] used. [However, it is] on [our] 2022 roadmap to investigate and use [the] additional features.
Frequently [via the] automated data updates.
HR [uses] Xactly Incent for attrition data [from] sales.

Do you think Xactly Incent delivers good value for the price?

Not sure

Are you happy with Xactly Incent's feature set?

Yes

Did Xactly Incent live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Xactly Incent go as expected?

Yes

Would you buy Xactly Incent again?

Yes

[I] have only been using Xactly Incent for 1-2 months. [My only] experience was during implementation [so I am] not yet capable of answering this [yet].