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Yesware makes reporting and tracking easy
December 14, 2015

Yesware makes reporting and tracking easy

Erin Harris | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Pro

Overall Satisfaction with Yesware

Yesware is used between the sales and marketing departments primarily to track open and click through rates of individual emails sent directly from sales reps. We also use the teams function to set up various templates for group emails sent from the sales reps to their specific groups.
  • It's easy to set up and use.
  • Managing team members is easy.
  • It integrates very easily with Gmail.
  • It could be nice for it to integrate with HubSpot.
  • I haven't ran into any issues with the functionality with Yesware.
  • More personalized email communications.
  • Better activity training from individual email communications.
Yesware was preselected. I did a side-by-side comparison of Yesware and Sidekick. They both offer very similar product features in regards to customizable templates, email tracking and Salesforce tracking but Yesware has a better price point per user and has an iPhone app.
It doesn't integrate with HubSpot so we can't communicate lead lists or activities between HubSpot and Yesware. This isn't a huge deal as Yesware does send activity information into HubSpot as does HubSpot. We use HubSpot for larger scale email sends and lead reporting anyway so it's not that we're missing out on anything.