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Yesware

Yesware

Overview

What is Yesware?

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

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Recent Reviews

TrustRadius Insights

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product …
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I heart Yesware

10 out of 10
June 16, 2023
Incentivized
Yesware allows us to keep track of prospects and their interest level over long periods of time as we have a long sales cycle and work …
Continue reading
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Awards

Products that are considered exceptional by their customers based on a variety of criteria win TrustRadius awards. Learn more about the types of TrustRadius awards to make the best purchase decision. More about TrustRadius Awards

Reviewer Pros & Cons

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Pricing

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Pro

$19

Cloud
per month

Premium

$45

Cloud
per month

Enterprise

$85

Cloud
per month

Entry-level set up fee?

  • No setup fee
For the latest information on pricing, visithttps://www.yesware.com/plans-and…

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services

Starting price (does not include set up fee)

  • $19 per month
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Product Demos

Demo Diaries: Ep 043 | "Training Your Sales Teams To Understand Their Buyers"

YouTube

Live Demo of Yesware

YouTube

Yesware Demo - PremedRevolution.com

YouTube
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Product Details

What is Yesware?

Yesware is a service for salespeople that helps them close deals faster. This solution includes an email service that tracks email, template responses and syncs to CRM solutions.

Yesware is a Vendasta solution since the October 2022 acquisition.

Yesware Screenshots

Screenshot of CampaignsScreenshot of Email Templates

Yesware Video

https://www.yesware.com/ Hear what our customers are saying about Yesware's value and business impact. Yesware removes barriers to productivity and empowers teams to make smarter decisions, faster. Save hours scaling outreach and follow-up. Templates and Campaigns make outr...
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Yesware Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsUnspecified
Mobile ApplicationApple iOS

Frequently Asked Questions

Yesware, from Vendasta since the October 2022 acquisition, is a service for salespeople that helps them close deals faster. An email service tracks email, templates responses and syncs to CRM.

Yesware starts at $19.

Marketo Sales Connect, ClearSlide, and HubSpot Sales Hub are common alternatives for Yesware.

Reviewers rate Support Rating highest, with a score of 8.2.

The most common users of Yesware are from Mid-sized Companies (51-1,000 employees).
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Comparisons

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Reviews and Ratings

(178)

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Yesware is a versatile tool that has been widely used by various teams and departments within organizations. Users have found the product helpful in tracking email interactions, such as opens, clicks, and attachment views, to better gauge interest from sales prospects. It has also been used for mass communication and driving awareness and interest in products or services through outbound campaigns. Yesware's integration with Salesforce has enabled sales teams to track performance, manage leads, and automate tasks efficiently. Additionally, users have appreciated the insights provided by Yesware, allowing them to make data-driven decisions and improve their email content and subject lines for better engagement. Overall, Yesware has solved the problem of structuring and streamlining outreach efforts while saving time for sales representatives through its automation features and analytics capabilities.

Users commonly recommend Yesware for managing emails and sales purposes. They advise giving it a try as it is easy to set up campaigns and valuable for selling. Users find Yesware easy to use and a great tool, although they have encountered challenges with scheduling and attachment tracking. The ability to track emails sent and open rates is highly appreciated. Yesware is recommended for follow-ups, recaps, and prospecting, especially for sales purposes. Users suggest utilizing as many features as possible for insightful analytics and recommend providing feedback for product enhancements. Not using Yesware is seen as a missed opportunity, as it is efficient, effective, and productive for email communication. Users consider Yesware worth the money for tracking and responding to email messages. It is also recommended for tracking receipt of emails without read receipts, high volume email communications, leveraging templates, and B2B sales. Users mention the convenience of Yesware in tracking emails and setting up reminders for follow-ups. They plan to keep using Yesware as they have not found any other solution that comes close to its UX and functionality for Gmail users. Users advise starting with small campaigns and gradually increasing the number of emails.

Attribute Ratings

Reviews

(1-25 of 51)
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Score 7 out of 10
Vetted Review
Verified User
Yesware had a lot more accurate tracking than sendgrid and had a great integration with Salesforce to track who was sent emails. sendgrid had no way of tracking and became hard to manage who we had sent emails. sendgrid did help to maintain domain health and allow for far more sends than Yesware.
June 19, 2023

Say yes to Yesware!

Gabrielle Gregory | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Groove has a simple and more user-friendly interface. It also allows mass emails to be sent more easily. Yesware provides this as well but some of the features were off - like the preview ones. It just needs an interface update. I believe if this feature was fixed, Yesware would be on the same level as Groove.
June 16, 2023

I heart Yesware

Score 10 out of 10
Vetted Review
Verified User
Incentivized
Yesware is far superior to the free or included-in CRM email trackers I have tried over the year; it is just more accurate and tracks the opens more reliably,
and can filter out your opens and opens from people in your own organization so you don't get any false positive results.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
Our team evaluated Salesloft, Saleshandy, RightInbox, and Boomerang. We felt that the Yesware integration with GMail was simple and unobtrusive. While none of these tools integrate directly with our CRM, Yesware's ability to upload contacts via .csv files helped ease that pain point.
Erin Gracyalny | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Outreach
I preferred using Yesware to Outreach in terms of the templates themselves because with Yesware as an end user I could still customize the messaging and make the email sound like me. With Outreach templates were locked down so end users could not change any of the messaging and I found it to sound much more robotic. I liked that Yesware lived in Gmail, whereas Outreach was its own tab/area I had to spend more time in separately
Score 9 out of 10
Vetted Review
Verified User
Incentivized
  • Outreach
WE were looking for a sophisticated tool to solve our outbound efforts and one name keep popping up. Outreach. We tried to set up meetings with them but they discovered us over an email and told us that someone from my org tried to look for their solution however it is not best suited. I replied, that I would still like to look at their tool to understand if this could solve our newly created team for outbound but they decided not to move onto a demo as not having Salesforce kinda was a deal-breaker for them.

Hence, we decided to stick to Yesware as we thought it solved our problem, and outreach maybe just looks for Enterprise level customers.
Caleb Julin | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Incentivized
We use both Yesware and Moosend and they each serve their own purpose. Yesware is better suited for plain text emails, whereas Moosend is best for HTML emails. They do work together sometimes when we need our counselors to have access to an email we built in Moosend when we pull the HTML over to Yesware.
Score 8 out of 10
Vetted Review
Verified User
Incentivized
I've had deliverability issues with Mixmax and downtime issues with Apollo. No real service issues using Yesware, but it does lack in some features behind the two. Ultimately, deliverability was the most important factor for me in choosing Yesware. I like Mixmax's ability unwrap embedded iframes right into emails so content preloads on email. And I like Apollo's ability to suggest contacts and automatically A/B test. Using Apollo and Yesware in tandem worked best for me.
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yesware is much more reliable compared to others. The tracking feature is the most outstanding feature of this software which is not provided to the same extent by other software. Users can track each and every email, whether email has been opened or not, which device has been used to open the email, how many times the email has been opened and what was the place where the email was opened.
January 22, 2020

Good for smaller teams

Score 3 out of 10
Vetted Review
Verified User
Incentivized
Yesware is extremely limited in functionality compared to something like SalesLoft, which is a much more comprehensive tool. We originally moved to Yesware from SalesForce Inbox and Engage as that did not offer the flexibility to deploy templates and was much more cumbersome for the team to leverage.
January 08, 2020

Yesware is a solid buy

Score 10 out of 10
Vetted Review
Verified User
Incentivized
I evaluated both Yesware and SalesLoft. I found that SalesLoft offered a ton of additional features that weren't necessary for our needs and had a price point to reflect the additional functionality. Yesware fits our needs with its product offering and price.
November 20, 2019

Say Yes to Yesware

Score 8 out of 10
Vetted Review
Verified User
Incentivized
Yesware is much more efficient than its competitors and gives much more real-time results compared to SalesLoft for example that in my experience has lagged. Yesware is much more dynamically priced as well which makes it easy to fit any business's needs. We selected Yesware for their customer service and the customer buying journey as well.
May 10, 2019

Yes to Yesware!

Jillian Straw | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User
Incentivized
Yesware is simple. There is less of a hassle upon implementing it and setting up multiple users. The pricing is also much more reasonable and pragmatic. HubSpot was overly complicated and not as specialized, trying to do too much instead of perfecting one aspect. With Yesware you pay for what you need and nothing else.
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