Unfortunately Zapier Constantly Broke :(
Updated March 27, 2017

Unfortunately Zapier Constantly Broke :(

Danielle A. Pingitore | TrustRadius Reviewer
Score 2 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zapier

We used it as a plugin to integrate with HubSpot CRM Software. The purpose of us using Zapier was to connect HubSpot with our form fills (leads) that were coming from our landing page and automatically generate a list using those specific leads in HubSpot so that our sales team could easily access them.
  • It is one of the only tools we could find for contact automation for HubSpot.
  • Customer Service is pretty good and they get back to you in a timely manner.
  • This plugin broke on us COUNTLESS times.
  • We became so frustrated with the fact that the connection kept breaking - we got rid of it and found an alternative.
  • It broke on us without us even knowing! So we ended up losing 2 months worth of form fills (leads) which could have been converted to customers.
  • BreezingForms
We now use BreezingForms and manually enter our leads into HubSpot until we are able to find another tool that has the capabilities of Zapier but actually works correctly and doesn't constantly break on us. It has been a challenge for our company to find another tool with the capabilities of Zapier.
Zapier is a tool used for automation purposes. I can imagine this tool is extremely complicated and has a lot of intelligent humans who are constantly working to make it better. Sadly, when we used Zapier it was constantly causing our company to lose quality leads.

Zapier Feature Ratings

Pre-built connectors
1
Connector modification
1
Support for real-time and batch integration
7
Data quality services
5
Data security features
5