Definitely I recommend zapier
October 23, 2019

Definitely I recommend zapier

Jean André Gonzalez | TrustRadius Reviewer
Score 10 out of 10
Vetted Review
Verified User
Review Source

Overall Satisfaction with Zapier

Zapier is an important tool to merge processes inside Kushki. We use different tools for different departments inside the organization and Zapier is the bridge to join and connect these tools. now Zapier is a decisive factor while we are choosing a tool if the tool does not have an integration with Zapier probably will not be selected. Zapier has been implemented in the operation team to automate a process like client affiliations catching the information throw forms, auto-filling documents and sending emails. Usually, automate this kind of task takes many hours of development but with Zapier just minutes. Probably if you have a process that involves some tools and areas could be automate using Zapier.
  • The creation of workflows is really easy
  • Connect tools inside zapier just require a login
  • Whe you create a workflow get the input and output data, is very useful to map property the data
  • Support Customers - Send notification to other areas, integrate differents service desks
  • Operation Area - Pre-fill documents, send notifications, launch process in other tools
  • Development - Connect monitoring systems and send notifications
  • Positive - Reduce manually process
  • Positive - Efficiency in cover customer inscriptions
  • Positive - SLAS success rate
The Zapier documentation is complete, I don't need contact directly with them, all the answers that I needed I found on blogs or in the Zapier's docs. The notification is good, every time I was informed when my plan needs upgrades I did it, or I had to check something in my workflows. All the things were informed in the proper time.

Do you think Zapier delivers good value for the price?

Yes

Are you happy with Zapier's feature set?

Yes

Did Zapier live up to sales and marketing promises?

I wasn't involved with the selection/purchase process

Did implementation of Zapier go as expected?

Yes

Would you buy Zapier again?

Yes

Zapier is suited when your process will be launched just few times, probably if you are a startup the cost to use Zapier in a high volume could be expensive. However, is cheaper than pay for development. The webhooks are very useful you can fire a workflow in Zapier from any system.

Zapier Feature Ratings

Pre-built connectors
10
Connector modification
10
Support for real-time and batch integration
10
Data quality services
10
Data security features
10
Monitoring console
10