Overall Satisfaction with Zapier
Zapier is an important tool to merge processes inside Kushki. We use different tools for different departments inside the organization and Zapier is the bridge to join and connect these tools. now Zapier is a decisive factor while we are choosing a tool if the tool does not have an integration with Zapier probably will not be selected. Zapier has been implemented in the operation team to automate a process like client affiliations catching the information throw forms, auto-filling documents and sending emails. Usually, automate this kind of task takes many hours of development but with Zapier just minutes. Probably if you have a process that involves some tools and areas could be automate using Zapier.
- The creation of workflows is really easy
- Connect tools inside zapier just require a login
- Whe you create a workflow get the input and output data, is very useful to map property the data
- Support Customers - Send notification to other areas, integrate differents service desks
- Operation Area - Pre-fill documents, send notifications, launch process in other tools
- Development - Connect monitoring systems and send notifications
- Positive - Reduce manually process
- Positive - Efficiency in cover customer inscriptions
- Positive - SLAS success rate
Do you think Zapier delivers good value for the price?
Yes
Are you happy with Zapier's feature set?
Yes
Did Zapier live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zapier go as expected?
Yes
Would you buy Zapier again?
Yes