Overall Satisfaction with Zenefits
We've used it across our organization for HR and employee management. We were able to onboard employees and track their time worked, time off and performance reviews in some cases. The Time & Attendance and Time Off features are particularly helpful.
- Tracks time worked
- Tracks time off
- Manages performance reviews
- Tracks employee demographics and data
- I'd like to see notifications when employees make changes to their information
- Some of the app integrations could improve; but overall are pretty good
- Positive ROI
- Employee management
- Onboarding made easy
- Need to add notification to admins when an employee changes personal information
We selected Zenefits as our employee count grew. It's easy to use, implementation had no issues and employees find it helpful and easy to use. The only issue we had is we don't get notification if an employee changes personal information like phone, address or bank account. The employee didn't always notify us but changed in their portal, and we didn't know until we found out they didn't get paid.
Do you think Zenefits delivers good value for the price?
Are you happy with Zenefits's feature set?
Did Zenefits live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zenefits go as expected?
Would you buy Zenefits again?
I think Zenefits is well suited for small companies. The platform is able to track data well and provides an easy platform for onboarding employees and for managing employee data, as well as tracking time and time off. The performance review module is particularly good, with templates and step by step instructions for both the employer and employee.
Zenefits Feature Ratings
Evaluating Zenefits and Competitors
I've always had great experience with the client support, whether by chat, email or phone. The response time is pretty quick and the support is always professional and non confrontational. High marks to the support staff.
Problems get solved
No escalation required
Support understands my problem
Support cares about my success
It's really easy to use and customize. Onboarding and employee takes less than 3 minutes, which is extremely helpful to us since we have a small internal staff.
Easy to use
Technical support not required
Quick to learn
Feel confident using
- Onboarding process is easy
- Setting up time tracking has a lot of steps but not too difficult
- Setting up time off has a lot of steps but not overly difficult