Great reporting software
April 26, 2021

Great reporting software

Anonymous | TrustRadius Reviewer
Score 8 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)

Zoho Analytics is being used by our organization in order to create powerful and visually appealing reports ourselves without having to hire someone else or spend tons of time making a report. It has helped us save both time and money and also given us access to data to make sure our business strategy can be tweaked where needed. It is being used by our Operations and Sales teams in order to gain insights and data used to direct the business.
  • Cloud based.
  • Quick reporting.
  • Mobile access.
  • Customization.
  • Cost.
  • Integrations.
  • More sales.
  • Better close rate.
  • Better engagement.
We have used other reporting tools, but not necessarily for sales as much, mostly only for social media such as ReportDash, DashThis, etc. But for sales data, Zoho Analytics is by far the easiest because of how it integrates with our CRM. This makes it a no brainer.

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

It has helped us a ton so I would give it a great rating. There are definitely still improvements that could be made which is why it is not a perfect 10.
Their support team does take a bit to get back to you and schedule a meeting, but once they do, they are very helpful and can assist.
Zoho Analytics is awesome if you use other Zoho products because all of the data is easily accessible and you know it will be updated.

Zoho Analytics Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
7
Drill-down analysis
8
Formatting capabilities
7
Report sharing and collaboration
8
Publish to Web
8
Publish to PDF
8
Report Delivery Scheduling
8
Pre-built visualization formats (heatmaps, scatter plots etc.)
8
Location Analytics / Geographic Visualization
7
Predictive Analytics
8
Multi-User Support (named login)
8
Role-Based Security Model
7
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
6
Responsive Design for Web Access
8
Mobile Application
8
Dashboard / Report / Visualization Interactivity on Mobile
7
REST API
8
iFrames
8