An awesome BI software for discovering insights
May 16, 2021

An awesome BI software for discovering insights

Johnny Pelter | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Software Version

Standard

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)

We use Zoho Analytics to analyze business data by creating reports and dashboards for our company. It is being used by our Sales and Operations Team. It helps us solve the issue of a place to store our data and to analyze it in order to accomplish more of our business goals.
  • I like that the interface has simple drag and drop elements that make it easy.
  • Interace as a whole is very easy.
  • Being able to collaborate within dashboards online.
  • Integrations are great.
  • Sharing reports can be a pain, I wish you could just simply email from the software.
  • The AI element of the software could definitely be improved.
  • Embedded analytics option.
  • Helps us make decisions based off of analytics.
  • Dashboards for our team saves time.
  • BI always assists with ROI
  • Subscription price is not too high
Zoho Analytics was chosen by our company because they had the best integrations with what we already used so it seemed like the logical option to use.

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

Zoho Analytics is very easy to use and the drag and drop elements for making dashboards are awesome and make it even easier.
Zoho Analytics support team is helpful but they can take some time to respond to inquiries. Typically, inquiries are not answered for at least 24 hours after reaching out.
Zoho Analytics can be used for your own business, for analyzing sales or website data, newsletter subscribers, etc., or also for other businesses with the embedded analytics option. In either case, almost any business could benefit from using this software.

Zoho Analytics Feature Ratings

Pixel Perfect reports
8
Customizable dashboards
9
Drill-down analysis
7
Formatting capabilities
8
Report sharing and collaboration
9
Publish to Web
8
Publish to PDF
9
Report Delivery Scheduling
7
Pre-built visualization formats (heatmaps, scatter plots etc.)
9
Location Analytics / Geographic Visualization
8
Predictive Analytics
9
Multi-User Support (named login)
8
Role-Based Security Model
9
Multiple Access Permission Levels (Create, Read, Delete)
7
Single Sign-On (SSO)
9
Responsive Design for Web Access
9
Dashboard / Report / Visualization Interactivity on Mobile
8