Item: Zoho Analytics
Rating: 10
Author: John Hinson

Use Cases and Deployment Scope

We use Analytics to track all important metrics and data across our company. Dashboards are [created] by our leadership team, but can be accessed by everyone.

Pros and Cons

Different visual options for data.
Tons of customization options for data reporting.

[Difficulty] figuring out which formulas to use.
[Difficulty learning] how to code [the] formulas.

Return on Investment

Great value.
Streamlined data collection/reporting.

Usability

There are so many formulas/data points that it can require a steep learning curve to figure out.

Scalability

Zoho Analytics does a good job at making its reporting scalable.

Alternatives Considered

Google Analytics and Google Sheets

Zoho Analytics doesn't really compare, but it gives us great data from CRM and allows us to create dashboards from other spreadsheets into one central hub.

Key Insights

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

Likelihood to Recommend

Zoho Analytics is great if you rely on data in your company to guide decision-making. It's also great for tracking KPIs, assuming all of your data lives within Zoho.

Zoho Analytics - Get All the Data You Need

Software Version

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)