Item: Zoho Analytics
Rating: 8
Author: Verified User

Use Cases and Deployment Scope

Zoho Analytics is used to create dashboards for sales analysis' on both an individual and team level. We needed to track results over time as well as comparisons.

Pros and Cons

Simplicity of creating widgets
Comparison analysis
24/7 Support

Comparison of relative periods
Lack of help with coding for query tables
Automatic triggers when a widget is lower than a certain threshold

Return on Investment

Able to track progress over time
Able to track marketing ROI

Usability

To someone who has never used an analytic tool like me, it was very easy to use to build needed reports. The support and forums yielded great help if there was something I needed help with

Scalability

The ability to grab the large amount of Zoho CRM data constantly allows my reports to be accurate. It is simple to use

Alternatives Considered

N/A

Key Insights

Do you think Zoho Analytics delivers good value for the price?

Yes

Are you happy with Zoho Analytics's feature set?

Yes

Did Zoho Analytics live up to sales and marketing promises?

Yes

Did implementation of Zoho Analytics go as expected?

Yes

Would you buy Zoho Analytics again?

Yes

Likelihood to Recommend

Well suited: Comparing multiple people/teams, Looking at growth over time with graphs

Zoho Analytics - Simple to Use!

Software Version

Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)