Zoho: A must for every product company
January 28, 2022
Zoho: A must for every product company

Score 9 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho Analytics (formerly Zoho Reports)
We are a product-based company and we capture a lot of data points from our customers and record all the data in the Zoho. It helps us to get the graphical representation of customer acquisitions, engagement points, and a lot more. This tool helps us to take a lot of decisions by providing details regarding the source of the acquisition, platform, and country of the customer.
Pros
- Perfect dashboards with insightful data
- Easy to integrate with the app
- Easy to create customized reports
- Easy navigation
- Easy data capturing and image based visualisation
Cons
- Heatmaps for the mobile and Web UI
- Easy tutorials to understand specific features
- Session recording to view user behavior
- Auto suggestions of the reports based on data
- Unified product analytics platform
- Customer conversational analytics
- Data alerts whenever we face sudden drop
Zoho costs less than power BI. Also, it's easy to use whereas power BI is a bit complex to use. Zoho has a lot of extra features than a Smartlook. Zoho is best for easy integration and data capturing.
Do you think Zoho Analytics delivers good value for the price?
Yes
Are you happy with Zoho Analytics's feature set?
Yes
Did Zoho Analytics live up to sales and marketing promises?
Yes
Did implementation of Zoho Analytics go as expected?
Yes
Would you buy Zoho Analytics again?
Yes
Comments
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