Excellent precise tracking and good customer interaction.
October 21, 2019
Excellent precise tracking and good customer interaction.
Score 10 out of 10
Vetted Review
Verified User
Software Version
Professional
Overall Satisfaction with Zoho CRM
It is being used by the sales department as a data center contact tool with active and potential customers, and through it the analysts can interact with their database that is very complete intuitive to see the statistical reports about the customers they frequent and program better communication flows and convert those contacts into sales.
- It has a very intuitive interface that is easy to use even if it is first wing.
- It has great ability to work with social media integrate very well.
- The modules or tools to send emails by email is great allows us to carry out successful campaigns.
- It facilitates the workflow we manage to connect with customers and improve sales.
- Some important options require many steps to find them.
- Integration with gmail is not easy.
- It is helping the company to improve the relationship with customers while improving our image.
- We are improving response times because it translates into more sales.
- Making our work much easier we do not waste time to deliver and invoice.