Zoho For Small Businesses
November 09, 2021
Zoho For Small Businesses
Score 5 out of 10
Vetted Review
Verified User
Software Version
Enterprise
Overall Satisfaction with Zoho CRM
Zoho CRM is used across the entire organization.
- Pricing is fair.
- Decent support.
- Nothing is integrated; very choppy.
- Everything is a module with a different login; CRM, Analytics, Connect.
- Basics functions are missing; cannot duplicate a folder.
- Limited functionality; can only have 5 dashboards.
- Zoho CRM is a low cost, average CRM.
- Zoho CRM will help organize and report on small sets of data.
I have used and evaluated Salesforce.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
No
Did Zoho CRM live up to sales and marketing promises?
I wasn't involved with the selection/purchase process
Did implementation of Zoho CRM go as expected?
I wasn't involved with the implementation phase
Would you buy Zoho CRM again?
Yes