Zoho for Zoho.
November 28, 2022
Zoho for Zoho.
Score 8 out of 10
Vetted Review
Verified User
Software Version
Other
Overall Satisfaction with Zoho CRM
Implemented Zoho CRM for our sales, finance, and operations departments. It gives a central repository for all of our client data for our operations team. Zoho helped streamline our inter-department communication, specifically when it comes to onboarding new clients from sales.
- Management of client information.
- Easy to deploy across departments.
- Integrates best with other Zoho products.
- UI is not very intuitive.
- A bit difficult to learn.
Zoho helps in customer retention as it is customer oriented. The data analysis and market insights give perfect analysis to cater to the clients and the customer. Zoho CRM insights and mechanism plays a significant role in customer experience and retention.
- Now more effective due to automations.
- Our operational costs have been significantly reduced.
- Better inter department communication.
Do you think Zoho CRM delivers good value for the price?
Yes
Are you happy with Zoho CRM's feature set?
Yes
Did Zoho CRM live up to sales and marketing promises?
Yes
Did implementation of Zoho CRM go as expected?
Yes
Would you buy Zoho CRM again?
Yes