Riches in the Niches... And Zoho helps to keep my niches organized.
June 30, 2020

Riches in the Niches... And Zoho helps to keep my niches organized.

Todd M. Moritz,  MBA | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho CRM Plus

I use Zoho CRM Plus for email marketing and as my database with customized fields that assist in marketing segmentation.
  • Combines many of the products I need like CRM, Social and Campaigns
  • Customization
  • Security
  • Zoho Meeting camera options like green screen
  • Option for US support on some issues (while communication is good at most times, there are times when critical issues arise where a payable option for higher-level support would be helpful)
  • Filter to run emails through, like constant contact, to separate bad emails prior to sending.
  • Allows me to specialize further in a specialized marketplace
  • Provides a distinct advantage over my competition that does not use CRM
  • Create market segments that I can be creating while building business in other segments
Best product for the $
It depends on the issue and who answers. Overall, it's been good. The option for US-based support, even at a premium, would be welcome at times.

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Zoho CRM Plus is best for small business owners or niche market places that need customized CRM with surveys and social.