This is a must-have for small business!
March 25, 2020

This is a must-have for small business!

Jonathan Palance | TrustRadius Reviewer
Score 9 out of 10
Vetted Review
Verified User

Overall Satisfaction with Zoho Social

We are currently using this product for all of our social postings. We are only one person (me), so this makes it much easier to hit all the important platforms for social in a fraction of the time. Without this helpful app, we would be spending a lot more time trying to achieve this.
  • Posting to multiple platforms.
  • Provides detailed analytics.
  • Allows for use with multiple brands.
  • Could resize some images natively.
  • Allow more detailed hash tagging or suggestions based on each platform.
1 - I represent the whole business, from conception to action. I call it being a "selfie". Doing it all by yourself is extremely challenging, and it's nice to know there are platforms that help you achieve your goals in a time-conscious manner. Zoho Social is a must for any organization focusing on social media marketing.
  • More engagement
  • More leads
  • Less time
I have not used any other social posting programs.
Zoho Social is great for small businesses, or people creating and posting content for multiple brands. I find it extremely easy to use and intuitive. I am not a social media expert, and probably never will be, but Zoho Social helps me keep in the game, even though I may not be the best at it.

Zoho Social Feature Ratings

Sentiment analysis
Not Rated
Broad channel coverage
Not Rated
Content planning and scheduling
9
Audience targeting
5
Content optimization
8
Not Rated
Automated routing and prioritization
Not Rated
Customer interaction histories
Not Rated
Lead generation
Not Rated
Content marketing
6
Twitter
5
Facebook
8
LinkedIn
7
Google+
5
Instagram
8
Campaign success analytics
Not Rated
Competitor analysis
Not Rated
Role-based user permissions & privileges
Not Rated
Mobile access
Not Rated